FAQs

How long do items take to ship?

Farm & Yard orders generally ships items from our warehouse in Brisbane within 1-2 business days. Transit times vary, but generally are from 1-5 days.

How do I contact customer service?

Our customer care team is available to answer your queries via email, message or phone. Please visit our contact us page for more details.

What are you shipping, returns and warranty policies?

Please see our policies on the following pages:

Farm & Yard Shipping
Farm & Yard Warranty & Returns

Where can I find the assembly instructions for my Farm & Yard products?

All assembly instructions are included with your Farm & Yard purchase. You can also view them here:

Farm & Yard Raised Safety Kennel (1-Bay)
Farm & Yard Raised Safety Kennel (2-Bay)
Farm & Yard Raised Safety Kennel (3-Bay)
Farm & Yard Mobile Chicken Coop / Chicken Tractor
Farm & Yard Mobile Chicken Coop / Chicken Tractor Extension Panel
Farm & Yard Scoop'N'Tow 2-in-1 Field Cleaner and Trailer
Farm & Yard CozyCube Insulated Dog House
Farm & Yard Adjustable Height MultiFeeder

If you have a specific question about a product, check out the FAQ section on each product page below:
Raised Safety Kennel
CozyCube Insulated Dog House 
Mobile Chicken Coop / Chicken Tractor
Scoop'N'Tow Manure Scooper
Adjustable Height MultiFeeder